Why Choose East Bay Roofers?
The East Bay's Most Trusted Roofing Contractor Since 1988
500+ Five-Star Reviews. GAF Master Elite Certified. 10-Year Workmanship Warranty.
The East Bay's Most Trusted Roofing Contractor Since 1988
500+ Five-Star Reviews. GAF Master Elite Certified. 10-Year Workmanship Warranty.
Hiring a roofer is stressful. Here are the top concerns homeowners have - and how we address every single one.
The #1 fear of every homeowner hiring a contractor
Our answer: We've been at the same Concord address since 1988 - 37 years and counting. We're not a fly-by-night operation. We're a family business with a physical office at 2310 Bates Ave #AA, a California Contractor License (#987654) you can verify online, and a reputation built over three decades. We don't ask for full payment upfront - you pay as work progresses.
Hidden fees are the bane of the contracting industry
Our answer: Our estimates are detailed, written, and final. We itemize every cost - materials, labor, permits, disposal. If we discover unexpected damage during the project (like rotted decking), we show you the problem, explain the cost, and get your approval before proceeding. No surprises on the invoice. Ever.
Quality concerns when you can't see the finished product yourself
Our answer: We're one of only 2% of roofers nationwide certified as GAF Master Elite contractors. This means GAF has audited our installation quality, verified our insurance and licensing, and confirmed our customer satisfaction record. Every job includes a 10-year workmanship warranty backed directly by us, plus manufacturer warranties up to 50 years. We also do a final walkthrough inspection with you before we consider the job done.
Landscaping, siding, windows - there's a lot that can go wrong
Our answer: We place tarps and plywood protection over landscaping, walkways, and driveways before we start. Our crews use dump trailers (not your driveway as a dumping ground). After completion, we do a magnetic nail sweep of your entire yard and driveway. We carry full liability insurance and workers' compensation. If anything gets damaged - which is rare - we fix it at our expense.
Post-job support is where most contractors fall short
Our answer: We answer our phone 24/7 - yes, even at 2 AM on Christmas. Our 10-year workmanship warranty means if anything goes wrong with our installation, we fix it free of charge. No run-around, no voicemail purgatory, no "that's not covered." Call (925) 722-4916 right now and see for yourself.
| Feature | East Bay Roofers | Average Contractor |
|---|---|---|
| Years in Business | 37 years | 3-5 years |
| GAF Master Elite | Yes (top 2%) | No |
| Workmanship Warranty | 10 years | 1-2 years |
| Emergency Response | 24/7, 60-90 min | Next business day |
| Financing Options | 0% for 12 mo | Rarely |
| Google Reviews | 500+ (4.9 avg) | 10-50 reviews |
| Insurance Claims Help | Full service | You're on your own |
| Permit Handling | Included free | Extra charge or DIY |
5-Star Reviews
Google, Yelp, BBB combined
Years in Business
Family-owned since 1988
GAF Master Elite
Top tier nationwide
Cities Served
Across 3 counties
Search our CA Contractor License #987654 on the California Contractors State License Board (CSLB) website to verify our active status, insurance, and bond.
Search "East Bay Roofers Concord" on Google, Yelp, or the Better Business Bureau to see hundreds of verified customer reviews.
We provide certificates of insurance upon request - general liability and workers' compensation. Your property is fully protected.
Come see us in person at 2310 Bates Ave #AA, Concord, CA 94520. We're a real business with a real address - not a P.O. box.
Get a free, no-obligation estimate and experience what real service looks like.